Effective date: December 31, 2019

      Alkamel B.V. ("us", "we", or "our") operates the FistBump website and the FistBump / FistBump guide mobile applications (hereinafter referred to as the "Service"). We offer you services which are related to tourism. We match poeple who wants to offer tours in their city or country with tourist travelling to the same country or city.

      This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our services and the choices you have associated with the relevant data. We use your data to provide and improve our service. By using our service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Tables of Contents

    * Definitions

    * Information collection and use
       1- Types of data collected:
             a. Personal Data.
             b. Usage Data.
             c. Tracking & Cookie Data.
       2- Use of data.
       3- How do we store and secure your information?.
       4- How can I manage or delete my information?.
       5- Retention of data.
       6- Transfer of data.
       7- Disclosure of data:
             a. Disclosure for Law Enforcement.
             b. Legal Requirements.
             c. Security of Data.
       8- Service providers.
       9- Analytics:
             a. Google Analytics.
             b. Behavioral Remarketing.
             c. Google Ads (AdWords).
             d. Facebook.
       10- Links to other sites.
       11- Children's privacy.
       12- Changes to this privacy policy.
       13- Contact us.


1- Service:
Service means the FistBump website and the FistBump / FistBump guide mobile applications offering services which are related to tourism. The service match poeple who wants to offer tours in their city or country with tourist travelling to the same country or city.

2- Personal Data:
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

3- Usage Data:
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

4- Cookies:
Cookies are small files stored on your device (computer or mobile device).

5- Data Controller:
Data Controller means the party who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

6- Data Processors (or Service Providers):
Data Processor (or Service Provider) means any party who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

7- Data Subject (or User):
Data Subject is any living individual who is using our Service and is the subject of Personal Data.

information Collection & use:
We collect several different types of information for various purposes to provide and improve our Service to you.

1- Types of data collected:

    1.a. Personal Data
    While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

    We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you.
    You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send, or from the settings in your application.
    We also use the photo of you (that you submit into the platform), to analyze it by face analysis software to recognize your emotions and offer you the correspond products.
    1.b. Usage Data
    We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").
    This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
    When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
    1.c. Tracking and Cookie data
    We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
    Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
    You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
    Examples of Cookies we use:

2- Use of data:

Alkamel BV / FistBump B.V. uses the collected data for various purposes:

3- How do we store and secure your information?

    Your information collected through the Service may be stored and processed in the United States or any other country that our Database and Storage providers (IBM Cloud and AWS) have functioning servers.
    We use commercially reasonable safeguards to help keep the information collected through the Service secure and take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. However, if you share your data like sharing the links to your images with anyone else by your own desire, we are not responsible for any usage of your data.
    Please do your part to help us. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and Alkamel BV, at all times.

4- How can I manage or delete my information?

    It is not possible on our platform to delete all your data. Your data is related to invoices, payment transaction and history which can not be deleted for integrity of the system. However we provide you with a tool to deactivate your account. We provide you with the ability to access and modify your data. These options are available in your Profile page.

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Alkamel B.V. legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. Alkamel (FistBump) B.V. may process your Personal Data because:

5- Retention of Data:

    Alkamel (FistBump) B.V. will retain your Personal Data only as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.
    Alkamel (FistBump) B.V. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

6- Transfer of Data:

    Your information, including Personal Data, may be transferred to – and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
    Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
    Alkamel (FistBump) B.V. will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

7- Disclosure of Data:

    7.a. Disclosure for Law Enforcement
    Under certain circumstances, Alkamel B.V. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
    7.b. Legal Requirements
    Alkamel B.V. may disclose your Personal Data in the good faith belief that such action is necessary to:

    7.c. Security of Data
    The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
    While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Our Policy on "Do Not Track" Signals under the California Online Protection Act (CalOPPA)

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

    If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Alkamel B.V. aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
    If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
  • The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Alkamel B.V. relied on your consent to process your personal information.
    Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

8- Service Providers:

    We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.
    These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

9- Analytics:

    We may use third-party Service Providers to monitor and analyze the use of our Service.
    9.a. Google Analytics
    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

    9.b. Behavioral Remarketing
    Alkamel B.V. uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.
    9.c. Google Ads (AdWords)
    Google Ads (AdWords) remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page:

    Google also recommends installing the Google Analytics Opt-out Browser Add-on https://tools.google.com/dlpage/gaoptout for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page https://policies.google.com/privacy?hl=en
    9.d. Facebook
    Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page

    To opt-out from Facebook's interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
    Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/ , the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/ , or opt-out using your mobile device settings.
    For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation

10- Links to Other Sites:

    Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

11- Children's Privacy:

    Our Service does not address anyone under the age of 18 ("Children").We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

12- Changes to this Privacy Policy:

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13- Contact us:

    If you have any questions about this Privacy Policy, please contact us: